Why does MotorMouth exist?
What services does MotorMouth provide?
Does MotorMouth monitor fuel quality?
How can I access MotorMouth fuel price services?
What are MotorMouth Favourites?
What is the difference between Map Favourites and Advanced Favourites?
Why is MotorMouth charging fees for SMS services?
Is MotorMouth affiliated with any Service Stations or Oil Companies?
How often are the fuel prices updated?
Why do fuel prices fluctuate so much?
How accurate is the data collected?  
Not all service stations in my area are surveyed - why?
Why don't you cover country or regional areas?
I don't have access to the web but I can get e-mail. Could you e-mail me the results?
Can I access MotorMouth on my mobile phone?
Can I advertise on the MotorMouth website?
Can I link to the MotorMouth website?
Can I get MotorMouth prices on my own website?
Can I access historical pricing of specific service stations?
Can I change my registration details? 

Why does MotorMouth exist?
MotorMouth was formed in July 2000 in response to demand by Australian motorists for information on the fluctuating prices of unleaded petrol. It was initially set up to cover the major routes within a 15-kilometre radius of the Brisbane CBD. Due to the overwhelming response from the motoring public, MotorMouth expanded its monitoring service throughout 2001 to include Sydney, Melbourne, Adelaide, Perth and the Gold and Sunshine Coasts.

MotorMouth is committed to helping Australian motorists get a better deal on fuel by providing them with easily accessible information on fuel prices. Our aim is to alleviate the frustrations involved with fuel price variations by providing a twice daily 'snapshot' on fuel prices.

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What services does MotorMouth provide?
MotorMouth currently reports prices for approximately 3500 service stations on a daily basis across Brisbane, Sydney, Melbourne, Adelaide and Perth and then provides motorists with the details of the cheapest fuel prices in their local area. MotorMouth also provides an average price for each city, and each region within the city.

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Does MotorMouth monitor the quality of fuel, including ethanol levels?
At this stage, MotorMouth monitors the price of fuel rather than fuel quality. For more information on the current fuel quality standards in place and ethanol, click here.

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How can I access MotorMouth fuel price services?
To access the cheapest fuel prices in your area, simply go the PriceSearch page.  Registration is not required for searching.

To access the free daily email alerts, Register with MotorMouth and complete the short Email Favourites set up. There are no subscription fees associated with joining MotorMouth and receiving daily email alerts.

To receive personalised SMS fuel price updates, Register with MotorMouth and go to SMS Favourites.  This service fully customizable and requires MotorMouth Credits.  For more information on the cost of the MotorMouth SMS Service, go to ReFuel.

All registered members also have access to our FREE newsletter, special offers and competitions.
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What are Email and SMS Favourites?
All registered MotorMouth users have the opportunity to build a customized Email and/or SMS Favourites list.  This facility allows you to build a list of up to twenty-five service stations, and receive the best six fuel prices from these sites via the Internet, email or SMS.  The Email Favourites service is a free service.  The SMS Favourites service requires MotorMouth credits.  For more information on the cost of the MotorMouth SMS Service, go to ReFuel.

Email and SMS Favourites are designed to save you more time and money.  The Email and SMS Favourites enable you to personalize the MotorMouth service, allowing you to choose the service stations monitored, the preferred fuel type, the delivery methods for the information and the delivery times.

What is the difference between Map Favourites and Advanced Favourites?
Map Favourites is the quickest way to set up Email Favourites.  It allows users to select whole regions on a map to be monitored in your Email Favourites. It is easy to schedule and with this type of Email Favourites users receive the best 6 fuel prices in selected regions.

Advanced Favourites With this type of Email Favourites users select particular service stations to be monitored by completing a postcode, suburb, street name or map search.  Users can select up to 25 service stations for each Favourites. The Advanced Favourites is easy to schedule and you will receive the best 6 fuel prices from the service stations chosen.

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Why is MotorMouth charging fees for SMS fuel price services?
The majority of MotorMouth services, including searching and daily fuel price email alerts are free. 
Due to the cost of providing our SMS services, a small fee is charged SMS users. 

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Is MotorMouth affiliated with any Service Stations or Oil Companies?
MotorMouth is totally independent from all oil companies and petrol stations. Our core objective is to provide you with information so you can make an informed decision with regards to petrol purchasing. For further information, please refer to our Charter of Independence.

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How often are the fuel prices updated?
Prices on the MotorMouth website are updated twice each day from Monday-Saturday and once a day on Sundays. From Monday-Saturday fuel prices are progressively updated between 5:30am and 8:30am each morning and between noon and 3pm each afternoon. On Sundays fuel prices are updated between 10am and noon . It is not feasible for MotorMouth to monitor fuel prices on a 24-hour basis due to the variability of prices in the marketplace.

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Why do fuel prices fluctuate so much?
Factors including oil prices, supply & demand, and price competition have an impact on what you pay at the bowser. Unlike certain other industries, these factors can change on an hourly basis. This constant state of flux leads to the variation in fuel prices. At MotorMouth we monitor and report on what is happening in the market and not why things happen. We are here to provide motorists with information that can be used to find the best deal in the market

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How accurate is the data collected?
The data is accurate at the time of collection. In Brisbane, Sunshine Coast, Gold Coast, Sydney, Melbourne and Adelaide there can be numerous price movements in a 24-hour period. In Perth, service stations must maintain their price for a fixed 24 hour period from 6am each day. MotorMouth delivers twice-daily updates each weekday to provide a more up-to-date reflection of the fuel pricing market.

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My area is not listed in your survey - are you able to include it?
We plan to extend our monitoring to other cities and major towns; however this will take time to achieve.

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Not all service stations in my area are surveyed - why?
In order to cater for as many motorists as possible, we have chosen to initially survey service stations that are on major routes. At present we cover about 50% of metropolitan service stations. Over time more service stations will be added. In Perth, all metropolitan service stations are reported.

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Why don't you cover country or regional areas?
At this stage we are not collecting fuel prices in country areas, however our ultimate aim is to cover as much of Australia as possible.

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I don't have access to the web but I can get e-mail. Could you e-mail me the results?

YES! Click Here

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Can I access MotorMouth on my mobile phone?
YES! Click Here

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Can I advertise on the MotorMouth website?
YES! MotorMouth is committed to providing motorists with FREE information; to ensure our service continues to improve we depend on making revenue through advertising and sponsorship. Contact us about advertising.

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Can I link to the MotorMouth website?
YES! More information.

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Can I get MotorMouth prices on my own website?
YES! More information.

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Can I access historical pricing of specific service stations?
To enable you to monitor the current state of the fuel market for your city, weekly and monthly data for the past six months are available at My Charts.  MotorMouth can supply additional fuel pricing data back from 1988 until the present if required, however this is a fee based service.  The minimum charge to complete a fuel price extraction is $175.00 and the cost varies depending on the level of data required.  If you wish to discuss the supply of additional fuel price data, please Contact Us. We do not provide historical pricing for specific service stations.

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Can I change my registration details?
YES! To make changes to your registration details, including your email address, log-in to MotorMouth using your current email address and password, and then go to My Profile. This page will display your registration details. Simply update the appropriate fields and click on "Update" to save the changes.

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