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Why does MotorMouth exist?
What services does MotorMouth provide?
Does MotorMouth monitor the quality of fuel, including ethanol levels?
How can I access MotorMouth fuel price services?
What are Email Favourites?
What is the difference between Map Favourites and Advanced Favourites?
Is MotorMouth affiliated with any Service Stations or Oil Companies?
How often are the fuel prices updated?
Why do fuel prices fluctuate so much?
How accurate is the data collected?
My area is not listed - are you able to include it?
Not all service stations in my area are surveyed - why?
Why don't you cover country or regional areas?
Can I advertise on the MotorMouth website?
Can I access historical pricing of specific service stations?
Can I change my registration details?

Why does MotorMouth exist?
MotorMouth was formed in July 2000 in response to demand by Australian motorists for information on the fluctuating prices of unleaded petrol. It was initially set up to cover the major routes within a 15-kilometre radius of the Brisbane CBD. Due to the overwhelming response from the motoring public, MotorMouth expanded its monitoring service throughout 2001 to include Sydney, Melbourne, Adelaide, Perth and the Gold and Sunshine Coasts .

In response to recent changes within the oil industry, MotorMouth has reached agreement with the major fuel retailers to stream their metropolitan fuel prices to www.motormouth.com.au to provide motorists with a twice daily 'snapshot' on fuel prices.

To supplement this data, MotorMouth operates manual sampling collections of prices for audit purposes from all brands across the market to ensure the authenticity of the data.

MotorMouth also continues to operate the service www.mypriceboard.com which provides the opportunity for every service station not presently streaming prices to make their prices available online to motorists. This is a free service and provides smaller site operators with the opportunity to input their prices multiple times daily.

MotorMouth is committed to helping Australian motorists get a better deal on fuel by providing them with easily accessible information on fuel prices. Our aim is to alleviate the frustrations involved with fuel price variations by providing a twice daily 'snapshot' on fuel prices.

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What services does MotorMouth provide?
MotorMouth provides motorists with a twice daily 'snapshot' on fuel prices for metropolitan areas for major fuel retailers.

In addition to this data, MotorMouth’s own manual collection service provides a sampling of service stations across Brisbane, Sydney, Melbourne, Hobart, Darwin and Adelaide .

MotorMouth also provides an average price for each city, and each region within the city.

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Does MotorMouth monitor the quality of fuel, including ethanol levels?
MotorMouth monitors the price of fuel rather than fuel quality. For more information on the current fuel quality standards in place and ethanol, click here.

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How can I access MotorMouth fuel price services?
To access the cheapest fuel prices in your area, simply go the PriceSearch page. Registration is not required for searching.

To access the free daily email alerts, register with MotorMouth and complete the short Email Favourites set up. There is not cost to receive daily email alerts.

All registered members also have access to our newsletter.

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What are Email Favourites?
All registered MotorMouth users have the opportunity to build a customised Email Favourites list. This facility allows you to build a list of up to twenty five service stations, and receive the best six fuel prices from these sites via the Internet or email. The Email Favourites service is a free service.

The Email Favourites enable you to personalise the MotorMouth service, allowing you to choose the service stations monitored, the preferred fuel type, the delivery methods for the information and the delivery times.

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What is the difference between Map Favourites and Advanced Favourites?
Map Favourites is the quickest way to set up Email Favourites. It allows users to select whole regions on a map to be monitored in your Email Favourites. It is easy to schedule and with this type of Email Favourites users receive the best 6 fuel prices in selected regions.

With Advanced Favourites users select particular service stations to be monitored by completing a postcode, suburb, street name or map search. Users can select up to 25 service stations for each Favourites. The Advanced Favourites is easy to schedule and you will receive the best 6 fuel prices from the service stations chosen.

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Is MotorMouth affiliated with any Service Stations or Oil Companies?
MotorMouth is totally independent from all oil companies and petrol stations. Our core objective is to provide you with information so you can make an informed decision with regards to petrol purchasing. For further information, please refer to our Guarantee of Independence.

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How often are the fuel prices updated?
Prices that are sent to MotorMouth directly from the major fuel retailers, are updated twice daily at 8:45am and 4:45pm.

Prices that are collected by MotorMouth drivers are updated once a day. Fuel prices are progressively updated between 6am and 3pm each day. It is not feasible for MotorMouth to monitor fuel prices on a 24-hour basis due to the variability of prices in the marketplace.

Prices that are submitted by service stations directly through myPriceboard, are updated as soon as they are entered.

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Why do fuel prices fluctuate so much?
Factors including oil prices, supply & demand, and price competition have an impact on what you pay at the bowser. Unlike certain other industries, these factors can change on an hourly basis. This constant state of flux leads to the variation in fuel prices. At MotorMouth we monitor and report on what is happening in the market and not why things happen.

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How accurate is the data collected?
Prices displayed on MotorMouth are accurate at the time of collection to the best of our knowledge. Prices submitted by service station operators through myPriceboard are checked for irregularities; however we rely on service station operators to take full responsibility in entering prices to ensure their accuracy.

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My area is not listed - are you able to include it?
Unfortunately, as this sort of data is extremely expensive to collect, we are unable to collect all areas. We would love to collect from all stations across Australia , but unfortunately we don't have the resources to do so, but you never know what will happen in the future!

Recently we have launched www.mypriceboard.com, which allows ANY service station in Australia to post their prices on MotorMouth and through to the MotorMouth Partner Network. The best way to get a service station to use www.mypriceboard.com is to tell them you think it's a great idea! With your help, we will increase our coverage greatly across the country.

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Not all service stations in my area are listed - why?
In order to cater for as many motorists as possible, we display pricing for service stations within the metropolitan areas. With the introduction of myPriceboard, any service station can submit their prices for inclusion on MotorMouth.

If there are specific service stations that you would like to see included on MotorMouth, they may be interested in putting their prices on MotorMouth through myPriceboard. Go to the MotorMouth Home Page and print off a flyer for myPriceboard, fill in your details and give it to the service station in question.

With your help we will get many more service stations listed on MotorMouth.

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Why don't you cover country or regional areas?
We would love to collect from all stations across Australia , but unfortunately we don't have the resources to do so, but you never know what will happen in the future!

Recently we have launched www.mypriceboard.com, which allows ANY service station in Australia to post their prices on MotorMouth and through to the MotorMouth Partner Network. The best way to get a service station to use www.mypriceboard.com is to tell them you think it's a great idea! With your help, we will increase our coverage greatly across the country.

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Can I advertise on the MotorMouth website?
YES! MotorMouth is committed to providing motorists with FREE information; to ensure our service continues to improve we depend on making revenue through advertising and sponsorship.

Contact us about advertising.

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Can I access historical pricing of specific service stations?
You can track historical fuel prices with weekly and monthly data for the past six months which is available at My Charts. Other pricing data is available upon request as a fee based service.

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Can I change my registration details?
To make changes to your registration details, including your email address, log-in to MotorMouth using your current email address and password, and then go to My Profile. This page will display your registration details. Simply update the appropriate fields and click on "Update" to save the changes.

 


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A consumer awareness initiative of the Informed Sources Group